Links to other agencies

If you are in immediate danger please call 999, for non-emergencies please call 101.

Local Contacts

Birmingham & Solihull Women’s Aid Provides a range of services for women and children experiencing domestic abuse including family support, counselling and practical support and advice around issues of safety, housing, welfare benefits, debt, child contact amongst others. Drop-ins are available across the city: contact the freephone for details.

Freephone helpline. 0800 800 0028

Birmingham Crisis Centre 24 Hour Helpline: 0121 507 0707
This 24hr helpline is available to ANY women and their children who are victims of domestic violence and are seeking refuge, help, advice and support. Also provide a new drop-in centre at BVSC 138 Digbeth B5 6DR
Tuesday 10am – 2pm
Wednesday 10am – 2pm

WAITS – Waits In Action 0121 440 1443 ext 105

Cranstoun –

Birmingham Rape and Sexual Violence Project (RSVP) Telephone: 0121 643 0301, choose option 1 for counselling and wellbeing services, option 2 for IVSA/advocacy services. Telephone helpline: 0121 643 4136.
Specialist sexual violence counselling to survivors and their supporters. Independent sexual violence advocates (ISVA) who provide advice and practical support to adults and children going through, or considering going through, the criminal justice system.

Birmingham LGBT Centre
Birmingham LGBT are now delivering independent domestic violence advocacy and support for LGBT people in Birmingham. If you or someone you know would like to access support in relation to domestic abuse then please contact Anna on 0121 643 0821. For more information you can also email:

National Contacts

Freephone 24 Hour National Domestic Violence Helpline
0808 2000 247 run in partnership between National Women’s Aid and Refuge.

National Centre for Domestic Violence (NCDV) Freephone: 0800 970 2070
Text: NCDV to 60777 and they will call you back (make sure it is safe for them to do this before you text). The NCDV service is free, fast and user-friendly, usually helping you obtain an emergency injunction within 24 hours from when you first them.

Women’s Aid website for children and young people
This website has information, activities, a quiz and stories of children living with domestic violence.

Paladin – National Stalking Advocacy Service CIC Telephone: 0207 840 8960
Paladin amplifies the voice of the victim within the criminal and civil justice system, as many they feel isolated and terrified. Some pay with their lives. Paladin provides a high level of advocacy to anyone at risk of serious harm or homicide from a stalker. Please check their website to see if they are able to accept referrals or give advice as sometimes they are full to capacity and unable to help.

National Stalking Helpline Helpline: 0808 802 0300
The Helpline is open 9:30am – 4pm weekdays except Wednesdays when it is open 1pm to 4pm. The Helpline is not open on bank holidays.

Forced Marriage Unit Telephone: 0207 008 0151, Monday to Friday, 9am to 5pm.
Out of hours: 020 7008 1500 (ask for the Global Response Centre).

NSPCC If you’re worried about a child or are looking for information and resources contact the NSPCC Helpline on 0808 500 8000.

Childline If you’re a child looking for confidential help call 0800 1111.

Galop, the LGBT+ anti-violence charity Helpline: 0800 999 5428
Emotional and practical support for LGBT people experiencing domestic abuse.

Respect Phoneline Call: 0808 802 4040
Confidential helpline offering advice, information and support to help you stop being violent and abusive to your partner. Confidential helpline available Monday to Friday 9am-5pm or email

Men’s Advice Line Call: 0808 801 0327 or email A confidential helpline for any man experiencing domestic violence and abuse from a partner (or ex-partner).